# Intercom Expert Services

We're your award winning Intercom experts.

We make Intercom work for your business.

Work the way you've dreamed of.

Whether you're looking to use Intercom for the first time and want to ensure it's fully configured to meet your specific needs, or you're already using Intercom and want to optimise your setup to get the best ROI.

Wherever you are in your Intercom journey, we can help.

Streamline your communications.

Keep all of your customer communications in one environment so you spend less time chasing updates and more time supporting your team. Our experts know how to use Intercom so your communications are always effective & seamless.

Our consultants work with companies around the globe and have completed numerous Intercom implementations, migrations and optimisations. We've also developed a host of best practices for Intercom across a number of industries!

Limitless possibilities.

We start by understanding your business and listening to what you're looking to do with Intercom.

Then your SaaSy Expert will discuss how we can help, how we differ from other Intercom consultants and why businesses worldwide choose us as their Intercom partner.

See stunning results.

Our unique approach focuses on you and your business - we take the time to understand exactly what you're looking to use Intercom for and what your ideal customer contact scenarios look like. We then mould Intercom based on our findings. Our approach ensures the very best experience for both your customer service reps and your customers alike.

Our deep technical knowledge of Intercom coupled with our industry-leading knowledge of the modern customer service journey results in an exceptional experience for your customers when they interact with your business.

Why SaaSy?

As a certified Intercom advanced partner, we offer a wide array of product training, consulting, and implementation services customized to your business goals.

## Licenses, product consultancy, and implementation

We will work with you to map all of your internal operations and workflows to make sure you get exactly what you need and structure your Intercom account accordingly.

With hands-on implementation, we will continuously create customized solutions to meet your evolving needs.

## Onboarding, training and business-wide adoption

We facilitate onboarding and training sessions for teams to ensure a smooth adoption and value gain from day one.

We will demonstrate how each team can customize workflows and views to meet and exceed their unique business objectives.

## Custom development and Intercom apps

With the deep knowledge of both Intercom and your business needs, we develop custom Intercom apps, including views, automations, widgets, and integrations with other tools within your organization.